Refund & Returns Policy

Eligibility for Refund or Return

You are eligible for a refund or return only in the following situations:

1. Damaged or Broken Items

If your order arrives damaged or broken, please reach out to us within 48 hours of delivery. Be sure to include clear photos of the damaged item along with your order number.

2. Incorrect Item Received

If you receive an item that is different from what you ordered (wrong product, color, size, etc.), please notify us immediately with a photo of the received item and your order details.

Non-Eligible Situations

Unfortunately, we do not offer refunds or returns in the following cases:

  • You changed your mind after placing the order

  • Delays in delivery caused by shipping carriers

  • The product has been used or is not in its original condition and packaging

How to Request a Refund or Return

To request a refund or initiate a return, please follow these steps:

  1. Email us at info@classyicon.com or contact us on WhatsApp at +1 (718) 473-0135

  2. Include the following in your message:

    • Order number

    • Description of the issue

    • Photo(s) of the item (if applicable)

  3. Our team will respond within 3–5 business days with instructions.

Refund Timeline

Once your request is approved and (if necessary) the item is returned and inspected:

  • Your refund will be issued within 30 days from the approval date

  • Refunds will be made to the original payment method used when placing the order

Need Help? Contact Us

If you have any questions or concerns about our refund and return policy, don’t hesitate to reach out:

📧 Email: info@classyicon.com
📞 Phone/WhatsApp: +1 (718) 473-0135
🌐 Website: www.classyicon.com

Thank you for choosing ClassyIcon — where quality meets class.

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